Talk and Text Banking

06/26/2025

Fraudsters are spoofing the WCCU phone number (it looks like we're calling you) and posing as our employees. Currently, the are claiming there are fraudulent charges on member's accounts, and requesting members to verify their information. They may also text you about "possible fraudulent transactions" before calling you. They may ask for the last 8 digits of your debit card, expiration date, CVV code and the balance your account. They may attempt to preform a $0.00 authorization before attempting ATM withdrawals with your account. They may also send you a one-time verification code so they can add your card information to a mobile wallet.

Please remember:

Our Fraud Monitoring ALWAYS starts with an automated message that lists the suspicious transactions before transferring the call to a representative.

WCCU DOES NOT EVER request "verification codes" when speaking to our members over the phone.

Your PIN should NEVER be shared with anyone - including WCCU employees.

Don't give out your personal information! If you get a suspicious or unexpected call, please hang up and call us back at our regular phone number- we'll be happy to confirm it's us.

CU*Talk/Telephone Banking

woman on cell phone CU*Talk gives you a personal connection to your Wexford Community Credit Union accounts 24/7/365. Whether you’re at home, at the office, or traveling across the world, CU*Talk works for you. You can call from any touch-tone phone and this will allow you to do transactions and inquires…all at touch of a button.

How CU*Talk Works

Call 1-800-860-5704

Credit Union ID – 045

Member Account Number – your member number

Personal Identification Number – Upon your first time of using CU*Talk, the system will check the PIN against the last four digits of the member’s social security number. This will be your account “PIN” number.

CU*Talk Features

Account Inquiries

Account Balances
Loan balances and next due date
Cleared Checks
Most recent transactions
Interest paid or Dividend information
Loan application status

Perform Transactions

Transfer money between your sub-accounts
Make a loan payment from a sub-account
Make a WCCU Visa payment from a sub-account
Deposit into another member’s account
If you have more than one membership account and want to transfer from one membership account to another, see a Member Service Representative.

CU*Talk Account Suffixes

Account Suffixes