06/26/2025

Fraudsters are calling.

Fraudsters are spoofing the WCCU phone number (it looks like we're calling you) and posing as our employees. Currently, the are claiming there are fraudulent charges on member's accounts, and requesting members to verify their information. They may also text you about "possible fraudulent transactions" before calling you. They may ask for the last 8 digits of your debit card, expiration date, CVV code and the balance your account. They may attempt to preform a $0.00 authorization before attempting ATM withdrawals with your account. They may also send you a one-time verification code so they can add your card information to a mobile wallet.

Please remember:

  • Our Fraud Monitoring ALWAYS starts with an automated message that lists the suspicious transactions before transferring the call to a representative.
  • WCCU DOES NOT EVER request "verification codes" when speaking to our members over the phone.
  • Your PIN should NEVER be shared with anyone - including WCCU employees.

Don't give out your personal information! If you get a suspicious or unexpected call, please hang up and call us back at our regular phone number- we'll be happy to confirm it's us.

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Mobile App

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Mobile App

The WCCU mobile app gives you even more control over your finances!

Google Play App Apple Store App

Access

Wexford Mobile AppWith Wexford Community Credit Union’s app, you are afforded 24/7 access to your account from any location.

  • Check your balance
  • Deposit a check 
  • Lock or unlock your debit card
  • Transfer funds between your accounts or to another member
  • See what has been deposited
  • Find when a check or automatic payment has cleared
  • Make transfers between your account

Deposit Checks by Phone (RDC)

WexCCU Mobile Check DepositRegister for RDC

Your account must be at least 30 days old to qualify for this feature.

Registration is typically approved within one business day.

Deposit your Check

Once approved, you can click on the move money icon and then the Deposit Check icon (the camera).

You’ll get instructions with each step. Remember to endorse the check as requested! READ those tips.

  • Checks deposited before 4 pm will be deposited between 4 pm and 4:30 pm the same day.
  • Max deposits per day: 3
  • Max amount per deposit: $2000

For our business account members:

  • Max deposits per day: 10
  • Max amount per item: $10,000

Card Controls

Card Control screenFreeze your debit card.

If you can’t find your card, but not sure it’s lost yet, you can freeze your debit card.

If you find it, unfreeze it!

Close your debit card.

If you’ve lost your card, or find unauthorized purchases on your card, you can shut it down.

Let us know that you’ll need a new card when you call to initiate a dispute.

Mobile Wallet

You can add your debit card and Visa credit card to your phone's mobile wallet.  Using your mobile wallet adds security to your transactions because your card is encrypted (tokenized). If a breech occurs, the token is exposed and not the members card information.

We participate in Apple, Google, and Samsung wallets.  Please call Card Services if you would like assistance adding your card to your mobile wallet.

 

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