Fraudsters are spoofing the WCCU phone number (it looks like we're calling you) and posing as our employees. Currently, the are claiming there are fraudulent charges on member's accounts, and requesting members to verify their information. They may also text you about "possible fraudulent transactions" before calling you. They may ask for the last 8 digits of your debit card, expiration date, CVV code and the balance your account. They may attempt to preform a $0.00 authorization before attempting ATM withdrawals with your account. They may also send you a one-time verification code so they can add your card information to a mobile wallet.
Please remember:
Don't give out your personal information! If you get a suspicious or unexpected call, please hang up and call us back at our regular phone number- we'll be happy to confirm it's us.
Have you moved, gotten married, or changed your phone number? Make sure your account information is up-to-date by logging into your online banking account to update your contact information.
Changes to address, phone number, name, and code word can be updated through online banking.
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