06/26/2025

Fraudsters are calling.

Fraudsters are spoofing the WCCU phone number (it looks like we're calling you) and posing as our employees. Currently, the are claiming there are fraudulent charges on member's accounts, and requesting members to verify their information. They may also text you about "possible fraudulent transactions" before calling you. They may ask for the last 8 digits of your debit card, expiration date, CVV code and the balance your account. They may attempt to preform a $0.00 authorization before attempting ATM withdrawals with your account. They may also send you a one-time verification code so they can add your card information to a mobile wallet.

Please remember:

  • Our Fraud Monitoring ALWAYS starts with an automated message that lists the suspicious transactions before transferring the call to a representative.
  • WCCU DOES NOT EVER request "verification codes" when speaking to our members over the phone.
  • Your PIN should NEVER be shared with anyone - including WCCU employees.

Don't give out your personal information! If you get a suspicious or unexpected call, please hang up and call us back at our regular phone number- we'll be happy to confirm it's us.

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Forms Library

Home > Resources > Forms Library

Forms Library

person writing on paperClick on any of the links below for helpful downloadable forms for many of your banking needs. Just print the form, complete the necessary information, and submit it at either WCCU branch. If you would prefer to digitally submit any form, please contact us and we will provide a secure link for form completion.

***Please do not email forms in order to protect your personal information.***

General Account Forms

Click to download a form:

Proof of ID Form

Download Form

Code Word Request Form:

Download Form

Information Changes Forms

Click to download a form:

Change of Address Form

Download Form

Name Change Form

Download Form

Adding a Beneficiary to Account

Download Form

JOINT Owner Removal Form*
(*A joint owner must remove himself or herself from an account by signing and submitting this form. A Master Member cannot remove a Joint Owner.)

Download Form

Account Closing Form

Download Form

Checking/Debit Account Forms

Click on the links below to download a form:

Debit Card Application

Download Application

ATM Debit Reissue Request

Download Form

Overdraft Protection

Download Form

ACH Dispute Form

Download Form

Debit Dispute Instructions

Download Form

Debit Dispute Form

Download Form

Check Order For

Download Form

Main Street Check Reorder

Download Form

Account Closing Form

Download Form

Online Services Forms

Click to download a form:

Online Services Authorization Brochure

View Information

Internet Transfer Authorization Form

Download Form

Electronic Fund Transfer Agreement

View Agreement

VISA Forms to Download

Click to download:

VISA Application

Download Application

VISA Account Closing Form

Download Form

VISA PIN or Card Replacement Form

Download Form

Travel Notification

Planning to travel out of state or out of the country? Be sure to let us know when you are traveling and your destinations so we can help to ensure your account purchases are not flagged as suspicious.

Simply call either branch with your travel information and we will set the rest up for you.

Account Disputes

Below are the appropriate forms for reporting account disputes. Click to download:

Debit Dispute Form

Download Form

Debit Dispute Instructions

Download Form

ACH Dispute Form

Download Form

Member Complaint Form

Download Form

 

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