Identity Fraud Protection

06/26/2025

Fraudsters are spoofing the WCCU phone number (it looks like we're calling you) and posing as our employees. Currently, the are claiming there are fraudulent charges on member's accounts, and requesting members to verify their information. They may also text you about "possible fraudulent transactions" before calling you. They may ask for the last 8 digits of your debit card, expiration date, CVV code and the balance your account. They may attempt to preform a $0.00 authorization before attempting ATM withdrawals with your account. They may also send you a one-time verification code so they can add your card information to a mobile wallet.

Please remember:

Our Fraud Monitoring ALWAYS starts with an automated message that lists the suspicious transactions before transferring the call to a representative.

WCCU DOES NOT EVER request "verification codes" when speaking to our members over the phone.

Your PIN should NEVER be shared with anyone - including WCCU employees.

Don't give out your personal information! If you get a suspicious or unexpected call, please hang up and call us back at our regular phone number- we'll be happy to confirm it's us.

Identity Fraud Protection

Recovering from identity theft can take time and money. ID Protect covers not only you, but your family’s information as well! You choose which information to register and can include not only your WCCU financial information, but your social security number, phone numbers, other debit and credit cards you have, and many other types of information.

ID Protect Details

For just $2.00 per month, you receive the following identity theft protection and much more:
- Online identity theft news center
- Debit and credit card registration
- Access to a dedicated fraud specialist
- Identity theft recovery case plan
- Total Identity Monitoring
- Credit monitoring
- 3-in-1 Credit Report

Apply Online

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