06/26/2025

Fraudsters are calling.

Fraudsters are spoofing the WCCU phone number (it looks like we're calling you) and posing as our employees. Currently, the are claiming there are fraudulent charges on member's accounts, and requesting members to verify their information. They may also text you about "possible fraudulent transactions" before calling you. They may ask for the last 8 digits of your debit card, expiration date, CVV code and the balance your account. They may attempt to preform a $0.00 authorization before attempting ATM withdrawals with your account. They may also send you a one-time verification code so they can add your card information to a mobile wallet.

Please remember:

  • Our Fraud Monitoring ALWAYS starts with an automated message that lists the suspicious transactions before transferring the call to a representative.
  • WCCU DOES NOT EVER request "verification codes" when speaking to our members over the phone.
  • Your PIN should NEVER be shared with anyone - including WCCU employees.

Don't give out your personal information! If you get a suspicious or unexpected call, please hang up and call us back at our regular phone number- we'll be happy to confirm it's us.

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What do I need to Bring?

Michigan map outlineTo open your Wexford Community Credit Union Account you will need to bring the following:

  • Your Michigan Driver’s License or State of Michigan ID card (or any other government-issued photo-ID such as U.S. passport).
  • A second form of ID which bears your name, for example, Social Security Card, Insurance Card, School ID, Voters Registration, Work ID, etc. (Reminder: Please remember to bring children’s social security card and birth certificate with you when opening children’s accounts.)
  • Proof of physical address.
  • If provided forms of ID do not list physical address, or if it is a brand new address, we will need to see car registration, any official mail, something that is printed with the physical address. (A Secretary of State update sticker on your license is perfectly acceptable.)
  • If you do not live in our eligible counties but do work, worship or go to school in Wexford, Missaukee, or Osceola Counties, we must have a letter from that organization, a paystub, or something to establish proof of the relationship.
  • A $5.00 minimum deposit establishes your Regular Share (Savings) Account. This Regular Share (Savings) Account is required for access to all other services provided by the Credit Union. The $5.00 minimum deposit must remain in the account as long as you are a member of, and wish to use services provided by, Wexford Community Credit Union.

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