Online Service Questions
You will see an estimated delivery date when you pay a bill online. The estimated delivery date for payments is just that: an estimate. Make sure you have funds to cover your payment!
By default, you will automatically receive paper account statements by mail summarizing your account activity. We recommend signing up for e-statements, which will allow access to 18 months of your account statements through your online banking account. You can sign up for e-statements right in ItsMe247 online banking.
Many payees that were formerly paid electronically are now mailed paper checks, though payees are being converted to Electronic delivery every day. Please review your payees and scheduled payment dates to ensure timely processing. Watch for the icon to change as described below to know when your payee has been converted:
- Mailed check payees have a mailbox icon
- Electronic payees have a cloud icon
You will first need to contact a branch to request access to online banking, an MSR will set a default password for you and then you may go to the website for the initial log in.
Once registered, just click on the ItsME247 link on this site. This will take you to the secure login page for online banking, where you can enroll in online banking, bill pay, and sign up for e-statements. If you’d like to access mobile banking from your phone, click here to download our mobile apps.
